Privacy Policy.

This Privacy Policy describes how ITCG Solutions Inc. and its affiliate ITCG Solutions Pvt. Ltd. (collectively "ITCG", "we", "us") collect, use, and protect information when you visit our website or engage with our services.

1. Information We Collect

Information you provide

• Contact form submissions: name, email address, company, phone number and message content.
• Business enquiries and proposals exchanged by email or phone.

Information collected automatically

• Standard web server logs: IP address, browser type, referring URL, and pages visited.
• We do not currently deploy analytics cookies or third-party tracking scripts.

2. How We Use Your Information

We use the information we collect solely to:

• Respond to enquiries and service requests you submit.
• Send transactional communications related to your engagement with us.
• Improve the performance and security of this website.
• Comply with applicable legal obligations.

We do not use your information for behavioural advertising, automated profiling, or sale to third parties.

3. Data Sharing

ITCG does not sell, rent, or trade personal information. We share data only with:

• Service providers that process data strictly on our behalf (e.g. our email delivery provider, cloud hosting).
• Legal authorities where required by applicable law, regulation, or court order.
• Our affiliates (ITCG Solutions Pvt. Ltd.) for the purpose of fulfilling your service request.

4. Data Retention

Contact form submissions are retained for up to 24 months from the date of submission, or until the enquiry is resolved, whichever is sooner. You may request deletion at any time by writing to us at the address below.

5. Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we hold. No transmission over the internet is completely secure; we cannot guarantee absolute security but we will notify you promptly in the event of a breach affecting your personal data.

6. International Transfers

ITCG operates across the United States and India. Information you submit may be processed in either jurisdiction. By using this website you acknowledge this cross-border processing. Where required, appropriate safeguards are applied in accordance with applicable data protection law.

7. Your Rights

Depending on your jurisdiction you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise any such right, contact us by phone at +1 313 502 3646 or via the contact form on this website. We will respond within 30 days.

8. Third-Party Links

This website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of this website after a change constitutes acceptance of the updated policy.

10. Contact

ITCG Solutions Inc.
Phone: +1 313 502 3646